Legal
Privacy policy
Last updated 2026-11-12
01Who we are
Arcwell Games is an independent mobile game studio. This policy covers our website arcwellgames.com and every game we publish on the Apple App Store and Google Play. Questions: contact@arcwellgames.com.
02The short version
Our games do not need an account and never ask for your name, email address, phone number, contacts, photos or precise location. Most of what a game remembers stays on your device. When a game uses an online feature or shows ads, this policy explains exactly what is involved.
03Data stored on your device
Game progress (levels, stars, coins, gems, upgrades and settings) is saved on your device and is not sent to us. Deleting a game deletes this data.
04In-app purchases
Purchases are processed entirely by the Apple App Store or Google Play. We never see or store your payment details; a game only receives a confirmation that a purchase succeeded so the item can be delivered.
05Advertising
Some of our games are free to play and show ads, such as optional rewarded videos. These ads are served by third-party ad networks, currently Google AdMob and Unity Ads. To show ads, measure them and prevent fraud, the ad network may process device identifiers (such as the advertising ID, or on iOS the IDFA only if you allow tracking), your IP address and approximate location derived from it, device and app information, and how you interact with ads. On iOS we only show personalised ads if you allow it in the App Tracking Transparency prompt. Where the law requires it (for example in the EEA and UK) you are asked for consent first. You can reset your advertising ID or turn off personalised ads in your device settings. Games that do not show ads do not include any ad software. More: how Google uses data in ads · Unity's privacy policy.
06Online features and leaderboards
Some games have optional online features such as daily challenges and leaderboards. To run them we store a random player ID created on your device (not linked to your identity), the nickname you pick from a fixed word list, and your scores and results. Our hosting and database providers process your IP address briefly to deliver requests; we do not store it. Leaderboard data is kept while the game is available, and data of players inactive for more than 24 months may be deleted.
07Analytics and crash reports
We do not use third-party analytics or tracking in our games. If a store (Apple or Google) shares anonymous crash reports or usage statistics with us, they are aggregated and do not identify you; you control this in your device settings.
08This website
arcwellgames.com does not use cookies, analytics, advertising or tracking scripts, and it has no forms or accounts. Like every web server, our hosting provider keeps short-lived technical logs (IP address, browser type, page requested and time) to keep the site secure.
09Children
Our games are made for a general audience and are not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has sent us personal information, contact us and we will delete it.
10Your rights
You can ask us at any time to access or delete the data we hold about you (for leaderboards, include your player ID shown in the game's settings). Uninstalling a game removes all data stored on your device. Write to contact@arcwellgames.com; we answer within 30 days.
11Sharing and selling
We never sell your data and we do not share it with anyone except the service providers described above, who process it only to provide their service.
12Changes
If we change how our games handle data, we update this page before the change is released and change the date at the top.