Emberline: Lantern Swing
by Arcwell Games
Support
Questions, bugs or ideas? Write to us and we usually reply within 2 business days. Please include your device model and the game version (Settings, bottom of the window, e.g. v1.0.0).
01My purchase did not arrive.
Close and reopen the game while online: pending purchases are delivered on launch. If it is still missing, email us the order number from your App Store or Google Play receipt.
02Where is Restore Purchases?
Open Settings (the gear on the main menu) → Restore Purchases, or tap Restore Purchases at the bottom of the Shop.
03I lost my progress after changing phones.
Progress is stored only on your device; there are no accounts or cloud saves yet.
04How do I get a refund?
Refunds are handled by the store: reportaproblem.apple.com on iPhone and iPad, or Google Play → Order history on Android.
05How do I delete my data?
We do not keep any personal data. Uninstalling the game deletes everything.